Privacy statement

Last updated: 13 November 2026

Who we are

SNS Europe d.o.o., Kućanska ulica 15, 42000 Varaždin, Croatia, is the controller of the personal data processed through this website. You can reach us at europe@snsgroup.eu or on +385 42 324 118.

What this website collects

This website sets no cookies and uses no analytics, advertising or social-media trackers. The fonts, scripts and 3D models it needs are served from our own site, so no third party receives your data when you simply browse. If you press “Pause motion”, your browser remembers that choice on your own device (local storage); it is not sent to us and holds no personal data.

Server logs

The server this website runs on is in the European Union and is operated for us by our hosting provider. It records the technical data every browser sends when it requests a page (IP address, time, page requested, the page you came from, browser type) in order to deliver the pages and to protect the site against abuse. The legal basis is our legitimate interest in running a secure website (Article 6(1)(f) GDPR). These logs are kept for a short period and are not combined with other data.

When you write to us or ask for a catalogue

If you ask for a catalogue, the form sends your e-mail address, the name of the catalogue and the address of the page you were on to our office in Varaždin (europe@snsgroup.eu); the catalogue itself opens in your browser at once. We use the address to see who is interested in our collections and, where it makes sense, to contact you about your request. We do not add it to a mailing list. The legal basis is our legitimate interest in answering requests from business clients (Article 6(1)(f) GDPR); you may object at any time. We keep catalogue requests no longer than is needed to follow them up. If you write to us by e-mail or telephone, we process the details you give us to answer your enquiry and, where it leads to a project, to prepare and perform our contract (Article 6(1)(b) GDPR). We keep correspondence as long as the enquiry or the business relationship requires and as long as accounting and tax laws oblige us to.

Who receives your data

• Our hosting provider, which operates the server in the European Union that this website and our company e-mail run on. It processes the data on our instructions.
• Within the SNS Group, the office responsible for your region, so that the right colleague can answer you.

We do not sell personal data and we do not use it for automated decision-making.

Your rights

Under the GDPR you may ask us for access to the personal data we hold about you, for its rectification or erasure, for a restriction of processing, for a copy in a portable format, and you may object to processing based on our legitimate interests. Where processing rests on your consent, you may withdraw it at any time. Write to europe@snsgroup.eu. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka, Selska cesta 136, 10000 Zagreb, www.azop.hr) or with the supervisory authority of your own country.

Links to other websites

This site links to the websites of the European Union, the Croatian agency HAMAG-BICRO and the Croatian EU-funds portal. Their own privacy statements apply there.

Changes

We update this statement when the website or the law changes. The date at the top tells you when it was last revised.